OUR STORE POLICIES

At Nuage Neuf, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

A Pile of Sweaters

POLICIES

What you need to know

SHIPPING POLICY

Here at Nuage Neuf we work to distribute products swiftly. To make sure all quality control is carried out properly shipping takes 5-7 business days.

RETURNS POLICY

Products are eligible for returns as long as:

 

-The product is still in the initial condition it was provided when bought

-The packaging is still in good condition, where the product may be re-inserted

-The product has been returned within 7 days of being recieved